Returns & Exchanges
At Cotton Babies, we want you and your little ones to love every purchase, which is why we offer a 30-day return window for all unwashed and unworn items. If your order isn't a perfect fit, our simplified return process ensures a quick resolution for your peace of mind.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging with all tags attached, ensuring the garments are free from any wear or laundering.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing